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Esybet Privacy Policy — Your data is safe with us

This Privacy Policy clearly explains how your personal data is collected, stored, and protected at esybet. We believe you should have full control over your own information.

Last Updated: January 2026

Privacy at a Glance

Your data is never sold
Secured with 256-bit SSL encryption
You have the right to have your data deleted
Your consent is required for cookie use
Adherence to international data protection standards
256-bit
SSL Encryption
0
Sale of Data to Third Parties
24/7
Security Monitoring
GDPR
Adherence to International Standards

01. Introduction

Welcome to esybet.net. This Privacy Policy ("Policy") describes how esybet collects, uses, stores, and protects your personal information when you use our website, app, or services. We believe that transparency and trust are the foundation of a healthy relationship — which is why this Policy is written in plain, straightforward language so every user in Bangladesh can easily understand it.

Esybet is an internationally licensed online gaming and betting platform. By using our services, you agree to the terms of this Privacy Policy. If you do not agree, we kindly ask that you refrain from using our services.

This policy is governed by our Terms & Conditions and Responsible Gaming Policyshould be read in conjunction with. Both documents form part of esybet's overall policies.

This Privacy Policy was last updated on January 2026 was updated. We notify users in advance of any changes.

02. What Information We Collect

Esybet only collects information that is necessary to provide you with the best service and to keep the platform secure. We do not collect excessive or unnecessary data.

Personally Identifiable Information

Full Name (as per National ID)
Email address
Mobile Number
Residential Address
Date of Birth (for age verification)
National ID Number (KYC)

Financial Information

To process your payment transactions, esybet collects the following information:

  • Mobile Banking Number (bKash, Nagad, Rocket)
  • Bank account number and branch details (for bank transfers)
  • Transaction history (deposit and withdrawal records)
  • Payment method verification documents

Technical & Usage Data

  • IP address and device information (operating system, browser)
  • Login time, logout time, and session data
  • Gaming history and betting records
  • Information from Cookies & Tracking Technologies
  • Customer support contact history

What We Don't Collect

Esybet never collects or stores your password, PIN, or full card number. All payment information is processed exclusively through encrypted channels.

03. How Information Is Collected

Esybet collects your information through several methods, each of which is transparent and based on your consent.

Collection method What Information Is Collected When it happens
Registration Form Name, email, phone, address, date of birth At Account Registration
KYC Verification NID copy, photo, proof of address On verification requests
Payment Processing Payment number and transaction details On deposit/withdrawal
Cookies & Trackers Browsing behavior and preferences During site visits
Customer Support Issue details and communication history When opening a support ticket
Automatic Logging IP, device, and session information On Every Login

04. Why We Use Your Information

Esybet uses your information only for legitimate purposes. Each purpose is outlined clearly below:

Service delivery and operations

  • To create, manage, and secure your account
  • To process deposits, withdrawals, and other transactions
  • To maintain your betting and gaming history
  • To provide bonuses and promotional offers
  • To provide customer service and support

Security & Compliance

  • To prevent fraud, money laundering, and cybercrime
  • To verify age and confirm users are 18+
  • To comply with licensing authority regulations
  • To detect and investigate suspicious activity

Service improvement and personalization

  • To customize our services based on your preferences and experience
  • To identify and resolve platform bugs and issues
  • To analyze data for new feature and game development
  • To send you relevant promotions and offers (only with your consent)

Marketing Communications: You can opt out of marketing emails or SMS at any time — either through your account settings or by support@esybet.netby emailing us at.

05. Sharing Data with Third Parties

Esybet never sells your personal information. However, to operate our services, we may share limited data with trusted partners. In every such case, we ensure those partners uphold the same standard of privacy protection that we do.

When and with whom it may be shared

  • Payment Processors: Necessary information is shared with mobile banking service providers to process transactions.
  • KYC Verification Services: Documents may be shared with approved third-party verification providers for identity verification purposes.
  • Legal Authorities: Data may be disclosed when legally required, such as by court order or a valid request from a government authority.
  • Fraud Prevention: Necessary information may be shared with financial crime investigation authorities.
  • Technology Partners: Hosting, analytics, and cybersecurity service providers may have access to limited data.

Our Commitment

Under no circumstances does esybet sell or transfer your information to advertisers, data brokers, or any third party for commercial purposes.

07. Data Protection & Security

Esybet applies industry-leading security measures to protect your data. Our security team monitors systems 24/7.

SSL/TLS Encryption
All data transfers are secured with 256-bit encryption
Secure Servers
Dedicated servers with firewall and intrusion detection systems
Two-Factor Authentication (2FA)
SMS OTP verification is mandatory for login and withdrawals
Data Masking
Sensitive information is stored in masked format in the database
Regular Backups
Automated daily backups with rapid recovery capability
Security Audits
Regular third-party security audits and penetration testing

That said, no digital system is entirely risk-free. If you believe there has been a security breach on your account, please immediately support@esybet.netto contact us.

08. Your Rights

As an esybet user, you have important rights over your personal data. We respect and support you in exercising those rights.

You can find out at any time what data we hold about you. A full copy of your data is available through your account settings or via our support team. We typically fulfill these requests within 30 business days.

You have the right to correct any inaccurate information in your account. Some details can be updated directly from your account profile, while others may require KYC verification.

You may request the deletion of your account and associated data. However, certain information (such as financial transaction records) may be required by law to be retained for a specified period.

In certain circumstances, you may request that we restrict the processing of your information. While we review your request, we will only use your data for essential operations.

You have the right to export your personal data in a machine-readable format (JSON or CSV). Contact our support team to request this.

To exercise any of your rights support@esybet.netto email us. We aim to respond within 30 business days.

09. Data Retention Period

Esybet does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Data Type Retention Period Reason
Account Information For the duration of the active account + 5 years Legal Obligations
Financial transaction records 7 years Instructions from financial regulatory authorities
KYC Documents 5 years after account closure AML Compliance
Gaming History 3 years Dispute Resolution & Audit
Customer Support Records 3 years Quality Improvement & Reference
Log files and IP information 1 year Security Monitoring
Marketing preferences Until opted out Based on your consent

10. Changes to the Privacy Policy

Esybet may update this Privacy Policy from time to time. Changes may be made due to legal requirements, the introduction of new services, or security improvements.

If any significant changes are made, we will notify you through the following methods:

  • A notification will be sent to your registered email
  • A popup notification will be shown when you log in to the website
  • The "Last Updated" date at the top of this page will be revised accordingly

Continuing to use esybet after any changes means you have accepted the updated policy. If you have any questions, please reach out to us before the changes take effect — support@esybet.netto contact us.

Contact Us: For any questions or concerns about our Privacy Policy, please email our Data Protection Team at: support@esybet.net

Why trust esybet with your privacy?

Every layer of our data protection framework is built with your security as the top priority.

Zero data selling

Your personal information is never sold to any third party. Our business model does not rely on data sales in any form.

Military-Grade Encryption

All your data is protected using 256-bit AES encryption — the same technology trusted by leading banks worldwide.

Your Data, Under Your Control

You have full rights to view, correct, or delete your data. All requests are fulfilled within 30 days.

Adherence to International Standards

Our Privacy Policy is built on the principles of GDPR, one of the world's most stringent data protection frameworks.

Transparent Notification System

You will be notified by email in advance of any changes to this policy. No hidden updates, no surprise terms.

Dedicated Privacy Support

Our dedicated support team is ready to assist with any data protection queries. Reach out via email for a prompt and helpful response.

Play Safe, Enjoy with Peace of Mind

Your data is fully secure at esybet. Read our Privacy Policy to stay informed, and open your account today. Registration is simple, fast, and completely secure.

Register Now Log In
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